Customer Service

Dear customers, we are happy to serve you, provide you with your suggestions and comments at any time, so that the store can be developed according to your desires and aspirations. We would like to inform you that you are of utmost importance to us. Please do not hesitate to contact us, as we are ready to serve you around the clock.


How can I track my order?


If we have representatives in your area, the representative’s information and delivery time will be sent to you. However, if there is no representative in the desired area, your shipment number will be sent to your email.


How can I contact the store?


You can contact us anytime and anywhere by sending us an email or via live chat, and you will be responded to if the messages sent by you are received.


You can communicate directly via WhatsApp or call 00966 553948169


What are your delivery options?


We are working on developing the store and expanding to more regions to deliver and ship by shipping companies to ensure that the product arrives in the best condition and to ensure customer satisfaction and to send you the tracking number


Do you offer international delivery?


At the present time, there is no international delivery, except in the event that the customer desires international delivery. A shipping fee will be charged to the customer after obtaining approval via e-mail or contacting the sales service via WhatsApp or calling 00966 553948169


How do I return an item?


You can send an email through customer service and return the product according to the return policy.


What is the store's return policy?


In the event that an order is received that is not in accordance with the customer’s request or is not as shown in the image of the product on the store, customer service must be contacted and you will be contacted and the product returned after verifying the note sent to the store.